Returns & Exchanges
At Cult Furniture, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 14 days of delivery for a full refund. Please ensure all items are returned in their original packaging and in a resaleable condition.
Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully repackage your furniture in its original boxing, ensuring all protective inserts are in place to prevent damage during transit.
Arrange Collection
Choose between our convenient home collection service for large items or a local drop-off point for smaller accessories and lighting.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing