Frequently Asked Questions
Everything you need to know about your order and our designer furniture collections.
How long does delivery take for in-stock items?
For items currently in stock, we typically offer next-day delivery within the UK if ordered before 1pm. Standard delivery usually takes 2-3 working days.
What is your return policy?
We offer a 14-day return period from the date of delivery. Items must be returned in their original packaging and in a resellable condition for a full refund.
Do you offer international shipping?
Yes, we ship to a wide range of European countries. Shipping costs and delivery timeframes are calculated at checkout based on the destination and weight of the items.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through Klarna and PayPal.
Do your products come with a warranty?
All Cult Furniture products come with a 12-month warranty against manufacturing defects to ensure you can shop with complete peace of mind.
Can I track my order once it has been dispatched?
Yes, as soon as your order leaves our warehouse, you will receive a tracking link via email so you can monitor its progress in real-time.